Shipping Policy
Thank you for shopping at Saenz & Things! Here's everything you need to know about how we ship your orders.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
- Standard Shipping: $8.00 — estimated delivery 5–10 business days
- Express Shipping: $15.00 — estimated delivery 2–4 business days
- Free Standard Shipping on orders over [your threshold, e.g. $50]
International Shipping We ship worldwide! International orders qualify for free shipping. Estimated delivery is 7–20 business days depending on your location and local customs processing times.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in your order total.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at sergieslavinski@yahoo.com and we'll do our best to resolve the issue promptly.